She was loud, disrespectful, and swearing on the phone as if no customers were there. When I asked politely for the dress in a larger size, she rolled her eyes, insulted me, and shockingly told me to leave the store.Before I could react, she snatched my phone from my hand—hard enough to almost break it—and told me I had no right to be there. I was stunned and felt utterly humiliated.
Then the store owner, a woman about my age, appeared. She calmly played back the security camera footage, exposing her daughter’s terrible behavior. The young clerk’s insults and rudeness were undeniable.As punishment, the owner made her daughter work next door in a giant foam coffee cup costume, handing out flyers all day. Then she turned to me with genuine kindness, apologized, and gave me the dress free of charge.